INDUSTRIES - E-commerce

Though e-commerce has become the norm in many countries, India is just catching up with it fast. This is the most demanded and effective medium to perform business activities especially of retail business as it facilitates online business transactions, banking services, product dispatch and transit, bill payments, and many such processes. E-commerce save time and money and, more important, very convenient mode of biz transaction. E commerce has introduced an all new league of online vendors who offer products and services through web portals and require an efficient marketing solution to expand and create awareness among their target market.

How it works

A secure, dependable M- commerce solutions are needed for online web portals because consumers desirous of purchasing goods and services must be assured of its efficacy and speed. Consumers and Clients demand a virtual platform where consumers can purchase goods as per their preferences and make secure online payments accordingly. Consumers require a mobile notification for the payment and online transaction. Unlike the traditional cash-and-carry system, the E-commerce keeps the customer informed of every move from order to delivery through properly tailored SMS. A mobile solution from start to finish for clients and customers is needed and it is the area of Mobonair's expertise.

How are E-commerce Sites using it?

Roll over an example:

Payment confirmation
Order confirmation
Shipment confirmation
Mobile coupons



Alfie Ladeira, Product Manager for HP Exstream explains why SMS messaging is a game changer in the future of customer communications software and why it is key to ensuring profit margins are maintained Faced with an increasingly challenging market, businesses including utilities companies, banks and telecommunication organisations are coming up with innovative ways such as communicating via SMS to ensure customer satisfaction and maintain customer retention. Historically consumers have been reluctant to change either their energy service provider or their bank account. On average only 8% of people switch their current account per annum and you are more likely to get divorced than you are to switch your utilities service provider. However, this is all set to change, with the challenging economic climate consumers are for the first time ever willing to shop around to ensure they get the best deal. Added to this,
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