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INDUSTRIES - Volunteer and Community service

Community service is expanding like crazy. India has thousands of voluntary and not-for-profit organizations engaged in all spheres of public service. Now with the spread ofmobile phones to rural India and with government of india deciding to link up every home in India with a mobile phone, the applications have more than ever relevant today.

The Need

Every community service, aided or unaided by government, is linked up with people and communication is the backbone of such works. Planned service in detail, the progress, the benefits are to be conveyed in time to the beneficiary, that is, people.

Areas it can cover

  • information on government aided projects for target groups
  • the profile of beneficiaries
  • download of forms
  • directives and alerts
  • confirmation of services received so that fraudulent entities could not benefit
  • Volunteers' intra-group comm

HOW ARE NON-PROFIT ORGANIZATIONS USING IT?

Roll over an example:

Service reminders
Blood donation camp
Fundraising
Internal communications

INDUSTRIES


NEWS & EVENTS

BY SANDRA VOGEL
Alfie Ladeira, Product Manager for HP Exstream explains why SMS messaging is a game changer in the future of customer communications software and why it is key to ensuring profit margins are maintained Faced with an increasingly challenging market, businesses including utilities companies, banks and telecommunication organisations are coming up with innovative ways such as communicating via SMS to ensure customer satisfaction and maintain customer retention. Historically consumers have been reluctant to change either their energy service provider or their bank account.On average only 8% of people switch their current account per annum and you are more likely to get divorced than you are to switch your utilities service provider. However, this is all set to change, with the challenging economic climate consumers are for the first time ever willing to shop around to ensure they get the best deal. Added to this, the recent changes in RDR regulations (Retail Distribution Review) means
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