CONTACT US
011-65270036,011-65280036
E-MAIL US
info@mobonair.com

SERVICES - 2 WAY MESSAGING


2 way messaging is perfect for managers and a boon for employees--Timing, shifts, emergency, interaction between various arms of production, and other HR issues that are crucial for a harmonious unit. Mobonair provides the high quality for companies looking to integrate 2-way SMS interaction services into marketing campaigns, consumer and staff communications, enterprise applications and time critical alerts. 15 second delivery, fail-proof service, delivery notifications, are built-in our service offered.

What it does for you

  • Our 2 way messaging can enable you to integrate SMS into various applications with a reply path, such as person-to-person messaging, SMS dialogue and chat and mobile social networking.
  • It enables consumers to interact with brands by replying to marketing campaigns or newsletters and using text-to-win promotions.
  • It integrates business SMS into systems and processes such as ERP, CRM, desktop applications.
  • It optimizes processes by using mobile phones for mobile authentication, subscription, transaction or mobile check-ins.
  • But none of this means our world of 2 way messaging is closed, it is open much like the universe, you name, we have it.

Dualcafe

It is a short code or long code based which work on unique keywords. Which can be used for Accounts, appointment reminders, order confirmations and other communications that require a response or confirmation from a recipient, DualCafe offers the ability to connect with your customers at any time of the day. DualCafe is completely integrated – this means that you can send and receive SMS, collate and analyse the results, run a dynamic campaign; from one place. All campaigns are managed and tracked from the time the messages are sent from your own application or generated from within our web based message portals, ensuring successful delivery of the message to the customer and most importantly the accurate receipt of the response. The whole process is completely intuitive, so that you can jump in and use the service within minutes.

DualCafe features:

  • Personalised, direct and immediate interaction with customers
  • Can have one or more dedicated numbers on DualCafe platform
  • The numbers are directly linked to your account
  • With Virtual SIM numbers are stored in a virtual hosting setup
  • Messages received by the numbers are immediately processed and forwarded
  • Replies are stored in the portal inbox, forwarded to email or application API
  • You are able to use all the features such as Keywords or Auto-Replies
  • The up-time is directly tied to SMSC, so there's no chance of 'SIM malfunction'

SERVICES


NEWS & EVENTS

BY SANDRA VOGEL
Alfie Ladeira, Product Manager for HP Exstream explains why SMS messaging is a game changer in the future of customer communications software and why it is key to ensuring profit margins are maintained Faced with an increasingly challenging market, businesses including utilities companies, banks and telecommunication
read more